Who we are

Suggested text: Our website address is: https://izzrastores.com.

Privacy Policy

Last updated: January 1, 2021.

Thank you for choosing Izzra Stores (“we,” “us,” or “our”) as your multi-vendor e-commerce platform in Nigeria. This Privacy Policy aims to inform you about how we collect, use, disclose, and protect your personal information when you register and use our platform. Your privacy is of utmost importance to us, and we are committed to safeguarding your personal information.

1. Information We Collect

1.1 Registration Information: When you register on Izzra Stores, we collect certain personal information such as your name, email address, phone number, and address. This information is necessary for creating and managing your account on our platform.

1.2 Vendor Information: If you register as a vendor on Izzra Stores, we may collect additional information such as your business name, business address, tax identification number, bank account details, and product listings. This information is required for facilitating the vendor account setup and managing transactions.

1.3 Usage Information: We collect information about your usage of the Izzra Stores platform, including your browsing activities, search queries, IP address, device information, and cookies. This information helps us understand how you interact with our platform and improve your user experience.

2. Use of Information

2.1 Providing Services: We use the collected information to provide and maintain our services, including facilitating purchases, processing payments, resolving disputes, and communicating with you regarding your account, orders, and customer support.

2.2 Platform Improvement: We analyze the usage information to enhance our platform’s functionality, user interface, and overall user experience. This analysis may involve generating aggregated and anonymized statistics that do not personally identify you.

2.3 Marketing and Communication: With your consent, we may use your email address to send you promotional materials, newsletters, and updates about our services, new features, and offers. You can opt out of these communications at any time by following the unsubscribe instructions provided in the emails or by contacting us directly.

2.4 Legal Compliance: We may use and disclose your personal information as required by applicable laws, regulations, or legal proceedings, to respond to lawful requests or legal authorities, or to protect our rights, property, and safety, as well as the rights, property, and safety of our users.

3. Information Sharing

3.1 Third-Party Service Providers: We may engage trusted third-party service providers to perform various services on our behalf, such as payment processing, data analysis, customer support, and marketing. These providers are authorized to access and use your personal information only as necessary to perform their functions and are obligated to maintain the confidentiality of your information.

3.2 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our platform of any such change in ownership or control of your personal information.

3.3 Legal Obligations: We may disclose your personal information to comply with legal obligations, enforce our policies, respond to claims or protect the rights, property, or safety of us, our users, or others.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information, and you are responsible for taking appropriate steps to protect your personal information, such as using strong passwords and keeping your login credentials confidential.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your personal information is no longer required, we will securely delete or anonymize it.

6. Your Rights

You have the right to access, correct, update, or delete your personal information held by us. You may also request a copy of the personal information we have about you. To exercise these rights or if you have any questions or concerns regarding our privacy practices, please contact us using the information provided at the end of this policy.

7. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy from time to time. If we make any material changes, we will notify you by posting the revised policy on our platform or by other means of communication. Your continued use of Izzra Stores after such changes indicates your acceptance of the updated Privacy Policy.

8. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at: support@izzrastores.com or izzrastoresvip@gmail.com

9. Children’s Privacy

Izzra Stores is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that your child has provided us with their personal information without your consent, please contact us immediately, and we will take steps to remove the information from our systems.

10. International Transfers

As an e-commerce platform operating in Nigeria, your personal information may be transferred to and processed in other countries. These countries may have data protection laws that are different from your country of residence. By using Izzra Stores and providing your personal information, you consent to the transfer of your information to Nigeria and other countries as necessary for the purposes outlined in this Privacy Policy.

11. Third-Party Links

Our platform may contain links to third-party websites or services that are not operated or controlled by us. This Privacy Policy applies solely to the information collected by Izzra Stores. We are not responsible for the privacy practices of these third-party websites or services. We encourage you to review the privacy policies of any third-party websites or services you visit.

12. Cookies

Izzra Stores may use cookies or similar technologies to enhance your browsing experience and gather information about how you interact with our platform. Cookies are small text files that are stored on your device when you visit a website. You can manage or disable cookies through your browser settings; however, please note that some features of our platform may not function properly if cookies are disabled.

13. Consent

By registering and using Izzra Stores, you consent to the collection, use, disclosure, and processing of your personal information as described in this Privacy Policy.

Please read this Privacy Policy carefully and contact us if you have any questions or concerns. By continuing to use Izzra Stores, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

Thank you for trusting Izzra Stores as your preferred multi-vendor e-commerce platform in Nigeria.